Getting Started with GLPI

Welcome to the new GLPI Knowledge Base! 👋 This guide will help you get started with the platform and understand its core features.

Introduction

GLPI is a powerful IT Asset Management and Service Desk solution. This documentation will guide you through installation, configuration, and daily usage. If you have any questions, feel free to mention @Support Team in the comments.

What is GLPI?

GLPI stands for "Gestionnaire Libre de Parc Informatique" (Free IT Equipment Manager). It's an open-source solution that helps organizations manage their IT infrastructure efficiently. 🚀

Installation

Installing GLPI is straightforward. Follow these steps to get your instance up and running:

  1. Download the latest version from the official website
  2. Extract the archive to your web server directory
  3. Create a MySQL database for GLPI
  4. Run the installation wizard by accessing your server URL
  5. Follow the on-screen instructions to complete setup

System Requirements

Before installing, ensure your system meets the minimum requirements:

  • PHP 7.4 or higher
  • MySQL 5.7+ or MariaDB 10.2+
  • Apache or Nginx web server
  • At least 2GB of RAM (4GB recommended)

Initial Configuration

Once installed, you'll want to configure GLPI for your organization. The configuration process includes setting up entities, defining user roles, and configuring notifications. ⚙️

For detailed configuration steps, please refer to the Configuration section or contact @Admin Team for assistance.

First Steps

After configuration, here are the recommended first steps:

  • Create your first entity and locations
  • Import or add your IT assets
  • Set up user accounts and profiles
  • Configure email notifications
  • Customize the interface to match your branding 🎨

Getting Help

If you need assistance, there are several resources available:

  • Browse this knowledge base for detailed documentation
  • Join the GLPI community forums
  • Contact @Support Team through the ticketing system
  • Check out video tutorials on our YouTube channel 📺